About
Frequently Asked Questions
Experience a new way to sell your house and find property online with the UK online estate agency turtlehomes.co.uk.
If you instruct turtlehomes.co.uk to sell your home online we will agree a marketing price with you, take multiple photographs, floor plans and all the information required to upload your home to all the top property websites including Rightmove, Find a property, Prime Location, Property Finder, Globrix, Gumtree, Ebay and many more. In fact our online network attracts approx 80 million buyer searches every month! We will also list your property on a selection of social media websites including YouTube, Facebook, Twitter and even on our Wordpress Blog to ensure the maximum online coverage for your property.
Sell your house online for just £199+VAT marketing fee and £399+VAT commission upon completion or alternatively for £750 + VAT No Sale No Fee.
Landlords package available for just £125+VAT
You can save thousands of pounds by selling your house in the UK for a fraction of the usual cost and with no minimum contract tie ins with online estate agency turtlehomes.co.uk.
What is the difference between using an online estate agency and a traditional estate agent in the UK?
Turtlehomes.co.uk provide the same service that you would receive from a conventional high street estate agent but for a low fee. All you as the vendor need to do is to show prospective purchasers around your property and let us take care of everything else.
Like most traditional estate agents we are also members of the Ombudsman for Estate Agents Scheme which means that we are governed by the Office of Fair Trading Code of Practice for Residential Estate Agents. This ensures that you will receive the best possible estate agency service.
How can an online estate agency have such a low fee?
As we are an ONLINE estate agency we don’t have expensive overheads such as high street rents and rates. By using the latest technology and computer software we have successfully streamline our systems to ensure that all of our time is spent selling your home.
How will you attract potential purchasers without a high street office?
84% of active UK home movers start their seach for property online and this figure is increasing all of the time. 90% of these buyers will look at more than one property website to find a home so turtlehomes.co.uk strive to provide the maximum online exposure possible.
As at the 12th January 2010 we have partnership agreements with the following property websites in the UK. We also embrace social networking sites such as twitter, facebook, YouTube and blogs to ensure that your property can not be missed!
As long as your property is well priced and properly presented, there is a good chance that it will sell quickly.
Turtle homes also run a daily mailing service offering your property to waiting potential buyers; actively selling your property online.
Do I need to be online to use Turtle Homes?
Ideally, yes. All of our correspondence is by email also you will want to logon to turtlehomes.co.uk to view instant marketing statistics. turtlehomes.co.uk, however, do pride ourselves on our customer service and can be contacted by telephone on 0845 073 6633.
Can I actually speak to somebody on the telephone?
Of course! We have fully trained and experienced estate agents at the end of the telephone (0845 073 6633) to answer any questions yhat you may have. We promise that you won’t have to muddle through an automated switchboard to contact us.
Will you value my property for me?
A valuation is an approximate figure that you can expect to achieve for you property. Ultimately the property is worth what somebody is willing to pay for it.
turtlehomes.co.uk are able to provide you with an accurate valuation guide based upon what other properties are being marketed for and have achieved in your locality.
We will provide you with a series of reports to help you decide your asking price.
What if I have already instructed with another estate agency?
If you are already on the market with another estate agency in the UK you will probably have agreed a sole agency and/or sole selling rights contract. The terms of that contract must be considered to avoid the possibility of paying two sets of fees.
Please note that turtlehomes.co.uk do not specify a minimum contract term and only ask for two weeks notice to terminate your contract with us.
How do I sell my property online with turtlehomes.co.uk?
You can either call turtlehomes.co.uk on 0845 073 6633 or book an online valuation report on our website. You will also need to read our Terms and Conditions, pay the marketing fee using our secure online payment centre and them complete the valuation form. We will then arrange with you a convenient date and time to book a home visit.
What will happen at the home visit?
During the visit to your property we will take details for a general description, room measurements, photographs and all of the data required for an Energy Performance Certificate
Do I need a Home Information Pack before I sell my property?
No, Home Information Packs were suspended on the 20th May 2010. You will need an Energy Performance Certificate, however which we can provide nationally for £75+VAT.
And after the home visit?
Within 48 hours we will notify you that your online property details are ready for approval, it’s a simple case of logging into your online account and checking the information is accurate. Once you are satisfied (bearing in mind that we must comply with the Property Misdescriptions Act) you must send us your approval by email. We shall then arrange for the property to become live across our entire network of property portals within 24 hours.
How do I conduct viewings?
Your personal account manager will handle all matters on your behalf and agree mutually convenient day and time for the viewing.
The only task that we ask you to perform is showing the viewer around your property - we handle everything else for you. After all you are the best qualified person to sell you home having lived in it and the surrounding area. Please read the turtlehomes online guide for viewings
What happens if I receive an offer?
Once you have accepted an offer we will obtain solicitor and any chain details from the buyer. We will write to all concerned parties with conformation of the sale, subject to contract. We will then progress the sale through to completion.
